Privacy Policy
At Wireframeit, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our browser extension, website, and related services. By using Wireframeit, you consent to the practices outlined in this Privacy Policy.
1. Information We Collect
We collect the following types of information when you use Wireframeit:
1.1. Personal Information
- Account Information: When you create an account, we collect personal details such as your name and email address.
- Billing Information: We do not collect or store any billing information. All payment processing is securely handled by Stripe, our third-party payment processor. Stripe collects your billing details, such as credit card information, and processes payments in accordance with their Privacy Policy.
1.2. Usage Data
We collect non-personal information about your use of Wireframeit, including:
- Browser and Device Information: We collect information about the browser, operating system, and device used to access Wireframeit.
- Extension Usage: Data about how and when you interact with our browser extension, including websites wireframed, features used, and export actions performed.
1.3. Analytics Data
We use Plausible Analytics to track and analyze how users interact with our website and browser extension. Plausible is a privacy-friendly analytics service that does not track or store personal information or use cookies. The data collected is anonymized and cannot be traced back to individual users. You can learn more about Plausible Analytics' privacy practices here.
2. How We Use Your Information
2.1. To Provide and Improve Our Services
- We use your personal information to create and manage your Wireframeit account, provide customer support, and communicate with you about your account.
- We use usage data and analytics to improve the functionality and user experience of Wireframeit, fix bugs, and develop new features.
- We do not link usage data or analytics to any personally identifiable information.
2.2. For Communication
- We may send you promotional emails, updates, and newsletters about Wireframeit and related services. You can opt out of these communications at any time by following the unsubscribe link in the email or contacting us directly.
- We may also send transactional emails related to your account, such as billing reminders, password resets, or customer support communications.
3. Sharing Your Information
Wireframeit does not share, sell, or rent your personal information to third parties except in the following circumstances:
3.1. Service Providers
We may share your information with trusted third-party service providers who help us operate Wireframeit, such as:
- Payment Processors (Stripe): For securely processing payments and handling billing information.
- Email Providers: For sending promotional or transactional emails.
- Analytics Services (Plausible): To analyze and improve our service through anonymized usage data.
These third parties are contractually obligated to keep your information confidential and use it only for the purposes for which we engage them.
3.2. Legal Requirements
We may disclose your personal information if required to do so by law or in response to legal requests (e.g., subpoenas, court orders) to comply with legal obligations or protect our rights.
4. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including to comply with legal obligations, resolve disputes, and enforce our agreements. If you wish to delete your account or personal data, please contact us via our Support Page, and we will assist you.
5. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no system can guarantee complete security, and we cannot ensure the absolute security of your data.
6. Your Rights and Choices
6.1. Access and Update Your Information
You have the right to access and update your personal information at any time. You can do so by logging into your account and updating your details.
6.2. Opting Out of Communications
You can opt out of promotional communications by clicking the unsubscribe link in any email or by contacting us directly. Please note that you may still receive transactional emails related to your account.
6.3. Request to Delete Your Information
You may request that we delete your account and personal information by contacting us through our Support Page. We will process your request in accordance with applicable laws.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. Any changes will be posted on this page, and the updated date will be reflected at the top of the page. We encourage you to review this Privacy Policy periodically.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us through out Support Page.